SERVICES
We manage IT infrastructures 24/7/365 with a proactive approach,
leveraging full-stack system administration via a single, integrated and interactive interface.
We design data and wide-area network infrastructures, supported by advanced digital mapping tools.
Network Operations Center (NOC) provides monitoring and management services
during office hours, centralizing alerts from monitoring platforms within an agreed
operational perimeter and in compliance with predefined Service Level Agreements (SLAs).
Availability LABS On-call is proactive through the Sanet platform and is the SPOC for blocking incidents. The On-call Team coordinates supplier, maintenance, and technical personnel to ensure service continuity. On-call manages operations through automatic escalation procedures aimed at resolving incidents while adhering to SLAs.
Security Operation Center (SOC) leverages in-house solutions
to detect anomalies which can be considered as potential threats to infrastructure security,
deploying effective countermeasures to **repel or isolate intrusion attempts**.
We design geographical network infrastructures using digital mapping tools and conduct
WiFi surveys aimed at optimizing radio coverage and enhancing service performance.
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Address
Via Porrettana 123
40037 Pontecchio Marconi (BO)
Italy
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